mgbatam.co.id

Service & Part

Professional Service, Genuine Parts

MG Batam delivers aftersales service that prioritizes comfort and quality. All service processes are handled by certified technicians following MG global standards, using only genuine parts to ensure your vehicle’s performance and safety.

“It’s more than just service — it’s about trust.”

Cek-Mobil
MG Batam Aftersales Service
We are committed to providing a seamless, transparent, and high-quality service experience — from regular maintenance to genuine parts replacement.
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Our Team

Mona

Service Manager

Arvelia

CRC

Sindi

Service Advisor

Denny

Foreman

After SALES

Our Service & Facilities

At MG Batam, we are committed to providing world class aftersales support to keep your vehicle in its best condition. From routine maintenance to emergency repairs, our facilities are equipped with the latest diagnostic tools and genuine parts. Our certified technicians are ready to deliver fast, reliable, and transparent service because your satisfaction is our priority.

Towing

Full Batam Area

Sparepart

MG Autorized Sparepart

Waiting Room

Waiting Room

Wifi & Snack

Free Wifi & Snack

Book Your MG Vehicle Service

Please complete the form below, select the required service type, and indicate your preferred appointment date. Our team at MG Batam after sales will promptly confirm your booking.
FAQ

We provide official MG warranty coverage for both vehicles and spare parts. Here, you can find information about warranty terms, coverage period, and the claim process in case of damage or defect. 

Get to know the different types of warranty coverage available for your MG vehicle, tailored to protect your driving experience with peace of mind.    

To be eligible for a warranty claim, please ensure the following:

  • The vehicle is within the warranty period and mileage limit.

  • All scheduled maintenance has been performed at authorized MG service centers.

  • The damage or defect is not caused by misuse, unauthorized modification, accident, or natural disaster.

  • The original service booklet and invoice are available at the time of claim.

Note: Warranty does not cover wear-and-tear parts such as brake pads, tires, and wiper blades unless proven defective due to manufacturing error.

  1. Visit Your Nearest MG Authorized Service Center.
    Bring your vehicle and the original warranty booklet.

  2. Provide Your Service Records.
    Ensure all scheduled maintenance entries are complete.

  3. Inspection Process.
    Our technician will inspect the reported issue to determine warranty eligibility.

  4. Claim Approval & Repair.
    Once approved, repairs or part replacements will be done free of charge under warranty terms.

For assistance, please contact our service team via phone or WhatsApp.

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Visit the Official MG Batam Workshop

Is your vehicle experiencing a breakdown? Contact our emergency assistance team. We are ready to support you in urgent situations such as towing, battery failure, or flat tires.

I had an excellent experience with MG Batam's service team. They were professional, efficient, and explained every detail clearly. My car was serviced on time, and everything ran smoothly after that. Highly recommended for anyone who values quality service."

Sarah Customer – MG ZS Owner

MG Batam provides outstanding aftersales support. From booking to pickup, the process was easy and transparent. The team truly cares about customer satisfaction. I will definitely return for future maintenance.

Andra Customer – MG HS Owner

The technicians at MG Batam are truly knowledgeable. They diagnosed the issue quickly and resolved it the same day. I appreciated the clear communication and the use of genuine parts. Excellent service

Amelia Hartono Customer – MG 5 GT Owner

"I was impressed by how smooth the whole experience was—from the friendly reception to the timely updates during the service. MG Batam has set a high standard for customer care."

Rizki Putra Customer – MG HS i-Smart Owner